Managed Service Plan

Our managed IT services cover a spectrum of technology solutions based off the
needs of your business including remote monitoring and management of your networks, remote support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.

WHAT IS A MANAGED SERVICE PLAN?

At the core, managed IT means your unique IT needs are managed by an outside company, such as ABSO Technologies. Our team of experts are here to manage your IT needs on a monthly fee basis. There is a wide range of services that fall under the IT category, which means managing your company requires a plan specifically created for your business.

Managed Services Plans are presented as a way to save money because outsourcing IT management is typically more efficient for most businesses than employing a team of IT professionals.

IT is a deep, complex subject, requiring extensive training in specific technologies and practices.

Employing a team with the skillset to manage all your IT needs is costly, which is why only large corporations tend to do it. For small and mid-sized businesses, it often makes more sense to outsource IT management.

With outsourcing, you only pay for the services you need, much like you would for legal services or other specialized, potentially high-cost services.

HOW MANAGED IT SERVICE PRICING WORKS…

The price for managed IT services varies by region, provider and customer. That being said, there are a few basic concepts that can help you understand how pricing works. These include:

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Per User Pricing

Many service plans will be based on the number of users that are being monitored and cared for. You can calculate your users fairly easily. Anyone using technology in your company should be considered a user. In today’s technology-driven workplaces, you can usually expect every employee to be a “user.” Anyone in your business that uses a PC, Mac, laptop, mobile device, tablet or anything else that requires IT support is someone you should count towards your total users

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Per Device Pricing

While per-user pricing is probably the most common, per device pricing is also a possibility. Instead of pricing services based on how many people are using the technology, the provider may offer to charge based on how many devices your business uses. You would include all the devices you want to be covered—which really should be every device that sees any use in your company—including PCs, Macs, laptops, tablets, mobile devices, etc.

PRICING SHOULD BE CLEAR!

Any reputable IT services company will be very clear about what your services will cost and what will be covered by the fees you pay. It should all be documented in a service agreement.

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